SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)

Everything You Wanted to Know about SimCraft Motion technology and SimCraft simulators

Whether you have questions about the APEX, SimCraft motion technology or just want to gain a deeper understanding about our true-to-life simulators, here are some frequently asked questions answered by our sim experts.

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I'm in a country that uses 230V Power. Can I use a step-down transformer and if so which one can I use?
P/N SD110-500
Input 230 - 240V AC 50HZ 2.2 A
Output 110V AC 500VA

http://www.tortech.com.au/product/500-watt-stepdown/
Do you have any clue as to how I am going to mount my Obutto seat in the VERTEX2? The seat has two rails, about 13.5 inches apart from each other, on the bottom that can be screwed into the chassis. Each rail has two screws that would secure the seat to the chassis, adjustable from 11 to 12.75 inches between the two screws. The rails allow the seat to be slid backwards or forwards like a real car.
The two rear cross members in the cockpit where the seat mounts are 12" apart, so we can just use four T-Nuts and 1/4-20 bolts which will be in the chassis kit.
What is the longevity of the actuators used in SimCraft systems? Is a warranty offered?
The actuators used in SimCraft systems are designed for extensive usage over long periods of time. They are rated at 50,000 hours MTBF and are warrantied for full replacement for one year at no extra cost.
Does SimCraft do any custom hardware or software development?
Yes.

We have developed custom hardware and/or software solutions for our customers in several cases. Whether you are looking for custom chassis work, development of software interfacing, specific support for a third party component, and everything in between, we can help. Just give us a call or send over your requirements and we'll get to work.
Do you support Vista? Windows 7?
Yes, and yes.

Although for Vista, compatability *files* must be turned off and in Windows 7, you must run the CraftCon process in compatability *mode* :: but with these two exceptions, we have full support for these operating systems.

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